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What is the Association of Tenancy Relations Officers (ATRO) ?

ATRO represents Tenancy Relations Officers and other officers working in local authorities in England and Wales who enforce the Protection From Eviction Act 1977 or take other steps to prevent and deter unlawful eviction and harassment in the private rented sector.
ATRO aims to promote best practice in the use of local authority powers and duties to enforce rights and maintain standards in private sector housing in England and Wales.

ATRO will endeavour to achieve this by:

1. Providing support and training to individual members to ensure high standards of:

  • advice, mediation and facilitation
  • enforcement
  • education and training
  • monitoring

2. Campaigning:

  • on issues relating to private sector housing
  • to raise awareness and encourage use of local authority enforcement powers.

Membership of ATRO is currently free as is attendance at our members’ AGM

Annual General Meeting 2024 

The ATRO 2024 AGM took place on line on  Wednesday 10 July.   Our speaker was Al Mcclenahan, who provided us with a an interesting and thought provoking briefing and update about the current position regarding the Renters (Reform) Bill and private tenancy reform.

There was also much discussion of the implications of private tenancy reform which promises to make the provision of tenancy relations services more important than ever. Members provided briefings about recent enforcement work they have been involved with and discussed problems and solutions relating to our work.

Consultations and Reports

Chair’s and Secretary’s Report July 2024

ATRO believes that  harassment or unlawful eviction of tenants has no place in a fair and responsible private rented sector, and that local authorities should use their powers of prosecution to deter rogue landlords from committing  such acts. For further detail please see:

ATRO’s submission to the  House of Commons Select Committee Inquiry.

Dave-Hickling-presentation,  tackling harassment and unlawful eviction.

Training

ATRO regularly provides training for individual Local Authorities or groups of authorities around enforcement of the Protection from Eviction Act and occupancy rights.  The latest training provided by members was in Manchester and Bristol, but we are unfortunately very limited as to how many courses we can provide each year.  If you would like to enquire about training, please fill out a contact form.

To get in touch with us, please complete the contact form here

Please note that ATRO is not in a position to offer advice and/or casework to tenants, landlords, other organisations or members of the public.

For more information about private tenancy rights, please see the Shelter website, or contact your local authority housing service.

For more information about issues to do with long leases (leases over 21 years) or park homes  please contact the leasehold advisory service www.lease-advice.org