What is the Association of Tenancy Relations Officers (ATRO) ?

ATRO represents Tenancy Relations Officers and other officers working in local authorities in England and Wales who enforce the Protection From Eviction Act 1977 or take other steps to prevent and deter unlawful eviction and harassment in the private rented sector.

ATRO aims to promote best practice in the use of local authority powers and duties to enforce rights and maintain standards in private sector housing in England and Wales.

ATRO will endeavour to achieve this by:

1. Providing support and training to individual members to ensure high standards of:

• advice
• enforcement
• education and training
• monitoring

2. Campaigning:

• on issues relating to private sector housing
• to raise awareness and encourage use of local authority enforcement powers.

Membership of ATRO is currently free as is attendance at our members’ AGM

Annual General Meeting 2026

The ATRO 2026 AGM took place on line on  Wednesday 24 June.   Our speaker was Patrick Owen from the Ministry of Housing, Communities and Local Government  who provided us with a clear and informative overview of issues arising out of the Renters’ Rights Act including, what the duty to enforce in the Renters’ Rights Act means in practice, the new investigative powers, funding, and some of the challenges posed by the new enforcement duties.

There was also much discussion of the implications of the private tenancy reforms which promise to make the provision of tenancy relations services more important than ever. Members provided briefings about recent enforcement work they have been involved with and discussed problems and solutions relating to our work.

Consultations and Reports

ATRO’s submission to the  House of Commons Select Committee Inquiry.

Dave-Hickling-presentation,  tackling harassment and unlawful eviction.

Training

ATRO has currently, very limited resources to enable us to carry out training.   If you would like to enquire about training, please fill out a contact form.